8k84 Privacy Policy – How We Protect Your Personal Data
At 8k84, your personal information is handled with care and in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173). This page explains exactly what data we collect, why we collect it, how we use it, who we share it with, and — importantly — what rights you have over it.
Last Updated: January 2025
Governing Law: Republic Act No. 10173
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Data Privacy Committed
Philippine Data Privacy Act Compliant
RA 10173
DPA Compliant
256-bit
SSL Encryption
Why This Policy Exists
8k84 Takes Your Privacy as Seriously as Your Winnings
A lot of online platforms treat the privacy policy as something to bury in the footer and never think about again. At 8k84, we approach it differently. Filipino players entrust us with real personal information — their names, their addresses, their payment details, their ID documents. That level of trust comes with real obligations on our end, and this policy is our public commitment to meeting those obligations.
The Philippines has strong data privacy protections under Republic Act No. 10173, known as the Data Privacy Act of 2012. 8k84 operates in full compliance with this law and with the regulations issued by the National Privacy Commission (NPC). If you have ever had concerns about what happens to your information when you register at an online gaming platform, this page is designed to give you clear, honest answers.
We collect only what we genuinely need to operate the platform, verify your identity, process your transactions, and personalise your experience at 8k84. We do not sell your personal data to advertisers or third-party marketing companies. We do not build profiles to sell to data brokers. Your information stays within the controlled ecosystem described in this policy.
Your consent matters. By registering an account at 8k84, you consent to the collection and processing of your personal data as described in this Privacy Policy. You may withdraw consent at any time by contacting us, though certain data processing is required by law and cannot be stopped without closing your account.
8k84 protects the personal data of Filipino players from General Santos to Metro Manila — every account, every transaction.
Privacy at a Glance
Six Privacy Commitments 8k84 Makes to Every Player
Before reading the full policy, here are the six core privacy commitments that 8k84 maintains for every registered player in the Philippines.
Data Collected Only When Needed
8k84 collects only the personal data necessary to operate your account, verify your identity, process payments, and comply with legal obligations. We do not collect data speculatively or for purposes we cannot justify.
No Sale of Personal Data
Your personal information — name, contact details, payment data, ID documents — is never sold to third-party advertisers, data brokers, or marketing companies. Full stop. Your data is not a product at 8k84.
256-Bit SSL Encryption
All data transmitted between your device and the 8k84 platform is protected by 256-bit SSL encryption. This is the same standard used by Philippine banks. Your login, payment details, and personal information are encrypted at every point of transmission.
Philippine DPA Compliance
8k84 operates in full compliance with the Philippine Data Privacy Act of 2012 (RA 10173) and the regulations of the National Privacy Commission. Our data processing practices are aligned with the standards required for lawful operation in the Philippines.
Your Rights Are Supported
Under the Philippine Data Privacy Act, you have specific rights over your personal data — including the right to access, correct, and delete it. 8k84 has a clear process for handling these requests and responds within the timelines required by law.
Defined Data Retention Periods
8k84 keeps personal data only for as long as it is needed for the purposes it was collected — or as long as required by Philippine law. When data is no longer needed and retention requirements have been met, it is securely deleted or anonymised.
What We Collect
Personal Data Collected by 8k84 and Why
The table below sets out each category of personal data that 8k84 collects, the purpose for which it is collected, and the legal basis for processing it under the Philippine Data Privacy Act.
Data Category
Purpose
Legal Basis
Identity Data Full name, DOB, nationality
Account registration, age verification, KYC compliance
8k84 operates the online gaming platform accessible at 8k84.best and is the data controller responsible for the personal data of players registered on this platform. As data controller, 8k84 determines the purposes and means of processing your personal data and is accountable to you and to the Philippine National Privacy Commission for how that data is handled.
This Privacy Policy applies to all players who register and use the 8k84 platform, including visitors to 8k84.best who have not yet registered but whose device data may be collected through standard web technologies such as cookies.
If you have any questions about this Privacy Policy or about how 8k84 handles your personal data, please contact our Data Protection Officer directly at support@8k84.best with the subject line "Privacy Enquiry."
2 Personal Data We Collect
2.1 Data You Provide Directly
When you register at 8k84, you provide us with personal data including your full legal name, date of birth, nationality, residential address, email address, mobile number, and your chosen login credentials. This data is necessary to create and manage your account.
When you complete identity verification (KYC), you provide us with copies of your Philippine government-issued identification documents and potentially a selfie for facial verification. This is required by Philippine anti-money laundering regulations before withdrawals can be processed.
When you make a deposit or withdrawal, you provide payment information including your GCash or Maya registered mobile number, bank account details, or card information where applicable.
2.2 Data Collected Automatically
When you use the 8k84 platform, we automatically collect technical data including your IP address, device type and operating system, browser type and version, session timestamps, pages and games accessed, and approximate geographic location based on IP. This data is used for security, fraud detection, platform analytics, and responsible gaming monitoring.
2.3 Data from Third Parties
8k84 may receive limited personal data from third-party payment processors — such as GCash, Maya, and Philippine banks — in connection with your deposits and withdrawals. This data is limited to what is necessary for transaction processing and fraud prevention. We may also receive identity verification data from third-party KYC service providers where used.
3 How 8k84 Uses Your Personal Data
8k84 uses your personal data for the following purposes:
Account Management: Creating, maintaining, and managing your 8k84 player account including login authentication, profile settings, and account history.
Identity Verification: Verifying that you meet the minimum age requirement of 21 years and that your identity matches the documents provided during KYC.
Payment Processing: Processing your deposit and withdrawal transactions via GCash, Maya, bank transfer, and card payments in Philippine Peso.
Regulatory Compliance: Meeting our obligations under Philippine gaming regulations, anti-money laundering laws, and the Data Privacy Act of 2012.
Fraud and Security: Detecting and preventing fraudulent activity, bonus abuse, account takeover attempts, and other prohibited conduct on the platform.
Responsible Gaming: Monitoring gameplay patterns to identify potential problem gambling behaviours and implement appropriate interventions as required by our responsible gaming obligations.
Customer Support: Responding to your enquiries, resolving disputes, and providing technical assistance.
Platform Improvement: Analysing aggregated, anonymised usage data to improve the platform experience for all players at 8k84.
Promotional Communications: Sending you information about promotions, bonuses, and new game releases at 8k84 — only where you have opted in to receive these communications.
Promotional emails: You can opt out of promotional communications from 8k84 at any time by clicking the unsubscribe link in any marketing email or by contacting our support team. Opting out of marketing does not affect transactional communications such as withdrawal confirmations and account security notifications.
4 Sharing Your Personal Data
8k84 does not sell your personal data to any third party. We share your data only in the following controlled circumstances:
Payment Processors: GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet, BDO, BPI, UnionBank, Visa, and Mastercard receive the minimum data necessary to process your financial transactions. Each processor is bound by their own privacy obligations and applicable Philippine financial regulations.
KYC and Identity Verification Partners: Where 8k84 uses third-party identity verification services, your ID documents and verification data are shared with those providers under strict data processing agreements.
Game Providers: Certain technical data such as your session token and gameplay data is shared with game providers like JILI for the purposes of game delivery and result verification. No directly identifiable personal data beyond what is technically necessary is shared.
Regulatory Authorities: 8k84 is required by Philippine law to share certain player data with gaming regulators, the Anti-Money Laundering Council (AMLC), and law enforcement authorities when lawfully requested. We will always seek legal advice before complying with any disclosure request that is not clearly required by law.
Professional Advisors: Lawyers, auditors, and compliance consultants engaged by 8k84 may access limited personal data in the course of their professional services, subject to strict confidentiality obligations.
All third parties who process personal data on behalf of 8k84 are required to implement appropriate technical and organisational security measures and are prohibited from using your data for any purpose beyond what we have specified.
8k84 serves Filipino players across every region — from Cagayan de Oro to Manila — with the same privacy protections for every account.
5 Cookies and Tracking Technologies
8k84 uses cookies and similar tracking technologies to provide and improve our service. A cookie is a small text file placed on your device when you visit our website. Cookies help us recognise you when you return, keep you logged in during a session, remember your platform preferences, and gather analytics data about how the platform is used.
5.1 Types of Cookies We Use
Essential Cookies: Required for the platform to function. These include session authentication cookies and security tokens. You cannot opt out of essential cookies and continue to use the platform.
Analytics Cookies: Used to understand how players use the 8k84 platform — which pages are visited most, where users encounter difficulties, and how game sessions progress. This data is aggregated and anonymised.
Preference Cookies: Store your platform preferences such as language settings and notification choices so you do not have to re-enter them each session.
You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using 8k84 but may affect certain personalisation features. Essential cookies cannot be disabled through browser settings without disrupting platform functionality.
6 How 8k84 Protects Your Data
8k84 implements a layered approach to data security, combining technical measures, organisational controls, and ongoing monitoring to protect your personal information from unauthorised access, disclosure, or loss.
All data transmitted between your device and 8k84 is protected by 256-bit TLS/SSL encryption.
Sensitive data at rest — including ID document images and financial records — is stored with AES-256 encryption.
Access to personal data within 8k84 is restricted on a strict need-to-know basis. Staff access is logged and regularly audited.
Payment card data is handled in compliance with PCI DSS standards. 8k84 does not store full card numbers on its own servers.
Security monitoring systems run continuously to detect suspicious login attempts, unusual transaction patterns, and potential data breaches.
Regular security assessments and penetration testing are conducted on the 8k84 platform and infrastructure.
Data breach notification: In the event of a personal data breach that poses a serious risk to your rights and freedoms, 8k84 will notify affected players and the National Privacy Commission within the timeframes required by the Philippine Data Privacy Act. We will provide clear information about what happened, what data was affected, and what steps we are taking.
7 How Long We Keep Your Data
8k84 retains personal data only for as long as it is required for the purpose for which it was collected, or as long as required by Philippine law — whichever is longer. The following retention periods apply:
Account data (name, contact details, login history): Retained for the duration of your active account plus 5 years after account closure, in compliance with Philippine AML record-keeping requirements.
KYC documents (government IDs, verification records): Retained for a minimum of 5 years following the end of the business relationship, as required by the Anti-Money Laundering Act.
Transaction records (deposits, withdrawals, wager history): Retained for 5 years following each transaction, as required by applicable financial regulations.
Support communications: Retained for 2 years after the resolution of the relevant enquiry or dispute.
Marketing data (where consented): Retained until you withdraw consent or close your account, whichever is earlier.
Analytics and usage data (anonymised): Retained indefinitely in anonymised, aggregated form that cannot be linked back to an individual.
When personal data is no longer required and legal retention periods have been satisfied, 8k84 permanently and securely deletes or anonymises the data in line with industry-standard data destruction practices.
8 Your Rights Under Philippine Law
Under the Philippine Data Privacy Act of 2012 and its implementing rules, you have the following rights regarding your personal data at 8k84. To exercise any of these rights, contact us at support@8k84.best with the subject line "Data Rights Request." We will respond within 15 business days of receiving your request.
Your Rights
Data Rights Every 8k84 Player Has Under Philippine Law
These rights are guaranteed by the Philippine Data Privacy Act. 8k84 is required to support all of them.
Right to Be Informed
You have the right to know what personal data 8k84 holds about you, why it is being processed, and with whom it is being shared. This Privacy Policy fulfils that right — we update it whenever our practices change.
Right to Access
You can request a copy of all personal data 8k84 holds about you. We will provide this in a readable format within the timeframes required by the DPA. One request per 12-month period is processed free of charge.
Right to Correct
If any personal data 8k84 holds about you is inaccurate or incomplete, you have the right to have it corrected. Account details can be updated in your profile, or by contacting support for data that cannot be self-edited.
Right to Erasure
You can request deletion of your personal data. This right applies where data is no longer necessary, consent is withdrawn, or processing was unlawful. It is subject to legal retention obligations that may require us to keep certain records.
Right to Object
You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests — we will assess and respond to your objection in line with the DPA.
Right to File a Complaint
If you believe 8k84 has violated your data privacy rights, you have the right to file a complaint with the Philippine National Privacy Commission (NPC). We encourage you to contact us first so we can address your concerns directly before escalating to the NPC.
9 Children's Privacy
The 8k84 platform is strictly for adults aged 21 years and above. We do not knowingly collect personal data from anyone under the age of 21. If you believe a minor has registered at 8k84 or that we have inadvertently collected personal data from a person under 21, please contact us immediately at support@8k84.best. We will investigate and, where confirmed, delete the account and all associated data immediately.
8k84 applies age verification controls at registration and through KYC document checks to prevent minors from accessing the platform. Players found to be under 21 will have their accounts permanently closed and any balance forfeited, as required by Philippine gaming regulations.
10 Third-Party Links
The 8k84 platform may contain limited links to third-party services such as game providers and payment processors. 8k84 is not responsible for the privacy practices of any third-party websites or services. We encourage you to read the privacy policies of any third-party services you use in connection with the 8k84 platform.
Payment provider services such as GCash and Maya have their own privacy policies that govern how they handle your financial data when you process transactions. 8k84's Privacy Policy covers only the data we collect and process directly on our own platform.
11 International Data Transfers
8k84 operates primarily within the Philippines and processes most player data on infrastructure located within or serving the Philippine market. In some cases, technical operations — such as game delivery servers or cloud infrastructure — may involve data being processed in other jurisdictions.
Where personal data is transferred outside of the Philippines, 8k84 ensures that such transfers are made in compliance with the requirements of the Philippine Data Privacy Act, including ensuring that the recipient country or organisation provides an adequate level of data protection or that appropriate safeguards are in place.
We do not transfer personal data outside of the Philippines to parties that are not bound by equivalent data protection obligations. All international service providers used by 8k84 are required to meet our data protection standards contractually.
12 Updates to This Privacy Policy
8k84 reviews and updates this Privacy Policy periodically to reflect changes in our data processing practices, changes in applicable law, or improvements in how we communicate our practices. The "Last Updated" date at the top of this page will always reflect when the most recent change was made.
For material changes — those that significantly affect how we collect, use, or share your personal data — 8k84 will notify registered players via email before the changes take effect. For minor clarifications or corrections that do not change the substance of our privacy practices, we will update the page without individual notification.
Continued use of the 8k84 platform following the effective date of any Privacy Policy update constitutes your acceptance of the revised Policy. If you do not accept the revised terms, you should close your account before the changes take effect.
13 Contact Us and Our Data Protection Officer
8k84 has appointed a Data Protection Officer (DPO) responsible for overseeing our compliance with the Philippine Data Privacy Act and for handling player privacy enquiries and rights requests. You can reach our DPO and the general support team through the following channels:
Email (all privacy matters): support@8k84.best Subject line for rights requests: "Data Rights Request" Subject line for privacy concerns: "Privacy Enquiry" Response time: Within 15 business days for formal rights requests; within 48 hours for general enquiries Live Chat: Available 24/7 through your 8k84 account dashboard after login
If you are not satisfied with our response to a privacy concern or rights request, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC). The NPC can be reached at www.privacy.gov.ph. We encourage you to contact us first so we have the opportunity to resolve your concern before an NPC complaint is filed.
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Play with Confidence
Your Data Is Protected — Now Enjoy Playing at 8k84
You now understand exactly how 8k84 protects your personal information and what rights you hold as a Filipino player. With bank-grade security, full DPA compliance, and no data selling, 8k84 is a platform you can trust. Sumali na — your privacy is in safe hands.
